How can we help?

Before you go

To make, amend or cancel a reservation

+41 (0) 44 809 18 18
Monday to Friday 0800 – 1800

Email ch.reservations@abg.com

Avis Preferred
Reservations & profile update

+41 (0) 800 22 44 00
Monday to Friday 0800 – 1800

Sign in to your online account and update your Preferred profile

For reservations made via a 3rd party

Please call 3rd-party phone number  

Avis business solutions

Avis Business Solutions 
(short-term & long-term rentals)

+41 (0) 41 56 700 18 Monday to Thursday 08.30 – 17.30 and Friday till 16.30

Email telesales.ch@abg.com or click here to leave your details and we will call you back.

Avis Flex (Long-term rentals) (Personal)

+41 (0) 41 56 700 18
Monday to Thursday 08.30 – 17.30 and Friday till 16.30

Email telesales.ch@abg.com or click here to leave your details and we will call you back.

 

   

 

During your trip

Breakdown Assistance

Queries during the rental period should be referred to the hire station where you picked up your vehicle.

+41 (0) 44 200 60 13
Lines open 24/7

 

After your trip

Post rental enquiries

+41 (0) 448 09 19 01
Monday to Friday 0900 – 1700

Sign in to the Customer Service portal

Avis Preferred 
Post rental enquiries & profile update

+41 (0) 448 09 19 01
Monday to Friday 0900 – 1700

Sign in to your online account and update your Preferred profile or email ch.avispreferred@abg.com

 

Other enquiries

Career

Avis Budget Autovermietung GmbH & Co. KG
Zimmersmühlenweg 21
61437 Oberursel
Germany

karriere@abg.com 

Contact: +49 (0) 6171 681 351

Avis press and PR office
Global Communication Experts GmbH

presse.avisbudgetgroup@gce-agency.com

 

 

Data protection representative
AGOR AG
Hanauer Landstraße 151 - 153
60314 Frankfurt am Main
Germany

dpo@abg.com

 

Used car sales

 car_sales@avis.ch         

Contact: +41 (0) 44 809 18 34                           

 

Contact us by post

Avis Budget Autovermietung AG
Hofwiesenstrasse 36
8153 Rümlang
Switzerland